We are always looking to work in partnership with our customers so we can help you to find solutions and ideas. We want to be able to offer you all the tools and advice you need to make your business run as smoothly as possible.
We have built up some lasting relationships with pub proprietors over the years, which have given us a unique insight into the trade. Here is what a couple of our established customers say about us.
Armend Aljo of Oakman Inns
We have developed a great relationship with 3663 since the business started four and a half years ago. Our sales manager, Enzo takes the time to sit down with myself and my chefs when we change menus to keep us aware of trends, and to help us source the right products.
There are some great examples of where this has really helped us. We don’t use frozen or ready to serve products much, so Enzo focuses on helping us source the right ingredients. He has introduced us to some specialist suppliers with some really great ranges of dressings, bread, cheeses and quince paste.
3663 have organised supplier tasting sessions when we were looking at the best chips for our menu. And we have taken up some great special offers on wines too, working with 3663 to find a way of improving our margins on wine.
When our food GP were under pressure, we worked with 3663 to look at alternative products and switched to some fresh chicken and meat lines that improved our margin, and also carries Red Tractor accreditation.
Richard Williams, General Manager of the Horse and Chains, Hertfordshire and The Brushwood Inn, Hillingdon
We have used 3663 for some time and have been really impressed with their great service and their proactive approach. Our sales manager comes in for meetings every six weeks with my head chef, to let the team know about new products, to keep us up-to-date and to show us products that will suit our food offer. He will even put together order sheets for us and update them as we change our menus.
Just recently he has really helped develop our party menu with some interesting products like mini cheese burgers and some great options from the Frank Dale range.
We find the service we receive through our telesales team, our delivery drivers and sales manager is excellent, they offer us a very wide range and the quality of food is very food. It is also handy to be able to go on-line and search for the products we need, before we order them with our telesales contact.